Privacy Policy

IKTAR (Initiating Knowledge, Training, Action and Reform) is a management consulting and corporate training organization based in Lahore, Pakistan. Our website is www.IKTAR.org. Our registered address is 25-A, Main Boulevard, Khayaban e Amin, Lahore, Pakistan 54000.
You can contact us at any time regarding this privacy policy:
Email: info@IKTAR.org
Phone and WhatsApp: +92 321 783 5515
Address: 25-A, Main Boulevard, Khayaban e Amin, Lahore, Pakistan 54000

IKTAR collects personal information in the following situations:
When you fill in a contact form, enquiry form, or training registration form on our website, we collect your name, email address, phone number, organization name, and any message or details you include.
When you use the Ask IKTAR AI chat widget on our website, we collect your name, email address, and the content of your conversation with the AI assistant.
When you download a resource from our Downloads page or subscribe to any IKTAR communication, we collect your name and email address.
When you visit our website, we may automatically collect standard technical information including your IP address, browser type, device type, pages visited, time spent on the site, and referral source through cookies and analytics tools.
When you email or call us directly, we retain the information you share in that communication for the purpose of responding to your enquiry and maintaining a record of the interaction.

IKTAR uses the personal information we collect for the following purposes:
• To respond to your enquiry, contact form, or training registration request promptly and accurately
• To send you proposals, program information, or follow-up communications related to your specific enquiry
• To send newsletters, updates, or communications about IKTAR’s programs and services where you have subscribed or consented to receive them
• To improve our website, our AI chat service, and our training and consulting programs based on how visitors interact with them
• To process any payment or formal registration for a training program or consulting engagement
• To comply with any legal obligation that requires us to retain, report, or disclose certain information
IKTAR does not use your personal information for automated decision-making, profiling, or targeted advertising.
 

Our website includes an AI-powered chat assistant called Ask IKTAR, built using best technology integrated with first class AI protocols. If you use this service, please be aware of the following:
• Your name and email address are collected before the chat begins and are required to use the service
• The content of your conversation is processed by AI system in order to generate a relevant response
• Conversation data may be stored by IKTAR to improve the AI assistant’s responses and to follow up on genuine business enquiries
• Anthropic processes conversation data in accordance with their own privacy policy, which is available at www.anthropic.com
• By using the Ask IKTAR chat, you consent to your conversation being processed in the manner described above
If you prefer not to use the AI chat, you can reach IKTAR directly at info@IKTAR.org as well.

IKTAR’s website uses cookies to improve your browsing experience and to understand how visitors use the site. Cookies are small text files stored on your device by your browser.
We use the following types of cookies:
• Essential cookies that are necessary for the website to function correctly, such as session cookies that keep you logged in during a single visit
• Analytics cookies that help us understand how visitors navigate the site, which pages are most visited, and how long visitors spend on different sections. We use Google Analytics for this purpose.
• Preference cookies that remember settings or choices you have made during a previous visit
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of parts of this website. Most browsers allow you to refuse cookies or to alert you when cookies are being sent.

IKTAR does not sell, rent, or trade your personal information to any third party. We may share your information only in the following circumstances:
• With technology service providers who operate our website, email systems, and AI chat service, including Anthropic (Claude AI), and our hosting provider. These providers access your data only to the extent necessary to provide the service and are required to handle it securely.
• With Google Analytics for the purpose of understanding website traffic and visitor behavior in aggregate. Google Analytics data is anonymized and does not identify individual visitors.
• With professional advisors such as lawyers or accountants where necessary for the operation of our business, subject to strict confidentiality obligations.
• With legal or regulatory authorities if required by applicable Pakistani law or court order.
In all cases, IKTAR shares only the minimum information necessary for the specific purpose and requires any third party receiving your data to treat it with the same level of care and confidentiality that IKTAR applies.

IKTAR retains personal information for as long as is necessary to fulfil the purpose for which it was collected and to comply with applicable legal obligations.
• Enquiry and contact form data: retained for up to three years from the date of last contact, after which it is securely deleted unless an ongoing business relationship exists
• Email subscriber data: retained until you unsubscribe, after which your details are removed from our mailing list within 30 days
• Ask IKTAR AI conversation data: retained for up to twelve months for service improvement purposes, after which it is deleted
• Training registration and client records: retained for up to seven years in accordance with standard business record-keeping requirements
If you would like your information deleted before the standard retention period, please contact us at info@IKTAR.org with a deletion request.

You have the following rights regarding your personal information held by IKTAR:
• The right to access the personal information we hold about you and to receive a copy of it
• The right to correct any inaccurate or incomplete personal information we hold about you
• The right to request deletion of your personal information, subject to any legal obligations that require us to retain certain records
• The right to withdraw your consent to receive marketing communications at any time by emailing info@IKTAR.org or using the unsubscribe link in any email we send you
• The right to object to the processing of your personal information in certain circumstances
To exercise any of these rights, please contact us at info@IKTAR.org. We will respond to all legitimate requests within 30 days. In some cases we may need to verify your identity before processing your request.

IKTAR takes the security of your personal information seriously. We implement the following measures to protect the data we hold:
• Our website uses SSL encryption to protect data transmitted between your browser and our server
• Access to stored personal data is restricted to authorized IKTAR team members who need it to perform their role
• We regularly review our data security practices to ensure they remain appropriate and effective
• Where we use third-party providers to process your data, we require them to maintain equivalent security standards
No method of electronic transmission or storage is completely secure. While we take all reasonable precautions, IKTAR cannot guarantee the absolute security of your personal information. If you believe your information has been compromised, please contact us immediately at info@IKTAR.org.

IKTAR’s website may contain links to third-party websites including our social media profiles on LinkedIn, Facebook, Instagram, YouTube, and Pinterest, Shafqat Jilani’s Amazon author page, and partner organization websites.
This privacy policy applies only to www.IKTAR.org and iktar.org. IKTAR is not responsible for the privacy practices of any third-party website. We encourage you to read the privacy policy of any external website you visit before providing personal information to it.

IKTAR’s website and services are designed for adults and business organizations. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that a child has provided us with personal information, please contact us at info@IKTAR.org and we will delete that information promptly.
IKTAR’s Youth Development Programs are delivered to schools and colleges through institutional arrangements with those organizations. Personal information relating to student participants in these programs is handled through the institutional relationship rather than through individual registration on this website.