35 years of doing the work. Not advising on it from a distance.

Shafqat Jilani: Management Consultant, Corporate Trainer, and Author

Founder and CEO, IKTAR | Certified Master Trainer, Futures Group Washington DC | 35 Years of Business Experience

PROFESSIONAL BIOGRAPHY

A Management Consultant and Corporate Trainer Who Has Spent 35 Years Doing the Work, Not Just Advising on It

Shafqat Jilani is the Founder and CEO of IKTAR, Pakistan’s management consulting and corporate training organization, which he established in 2000 and has led without interruption through every economic cycle Pakistan has experienced since. He is a Certified Master Trainer (Futures Group, Washington DC), a Certified Productivity Professional (Asian Productivity Organization, Tokyo Japan), and holds an M.Com. (Masters in Commerce) and an MSc in Applied Psychology.

His career began in 1990 at Eli Lilly and Company as a Marketing Associate, where he conducted market research, designed promotional strategies, and developed go-to-market frameworks for specialist pharmaceutical products. He moved to Key Social Marketing and Futures Group between 1993 and 1998, where he delivered more than one hundred soft skills development workshops for public and private sector employees and held the position of Certified Master Trainer. He served as Regional Manager for Sales and Marketing, building training programs for sales, customer care, and marketing research teams across central and north Pakistan.

In 1998 he joined HOC Training and Consulting as Director of Training and Consulting, leading the development and implementation of consulting and training engagements before founding IKTAR in 2000. Over the 25 years since, IKTAR has grown into a full-service management consulting and corporate training organization serving multinational corporations, large Pakistani corporates, NGOs, UN agencies, and ambitious SMEs across more than 25 industry sectors. In parallel, Shafqat founded BizShip International, an international buying house and third-party inspection agency for textiles and garments, and TekSof, a digital solutions and marketing company with offices in the USA and Pakistan.

As an author, Shafqat has published six books on Amazon covering workplace happiness, personal development, HR strategy, and emotional intelligence. As an academic, he has served as visiting faculty at six Pakistani universities including GC University, University of Central Punjab, and Preston University, teaching more than twenty subjects to MBA, M.Com., and MS students over eighteen years. As a consultant, he has led engagements across manufacturing, pharmaceuticals, banking, FMCG, NGOs, telecom, real estate, education, and the social sector, working with organizations that range from Nestle and Honda Atlas to UNDP, UNFPA, WWF, and the British High Commission.

Shafqat Jilani Corporate Trainer Consultant

35+

Years of Professional Experience

800+

Training Workshops Delivered

100+

Corporate Clients Served

6

Books Published on Amazon

CONSULTING AND TRAINING DISCIPLINES

Six Areas of Deep Expertise Delivered Personally Across Every Engagement

Management Consulting

Business troubleshooting, strategy formulation, business development, market research, feasibility studies, productivity enhancement, and organizational restructuring across Pakistani corporate, SME, and social sector contexts.

Corporate Training

Leadership development, sales excellence, customer service mastery, management and HR skills, personal development, banking and finance training, and Train the Trainer programs. Over 800 workshops delivered.

Executive Coaching

One-to-one coaching for senior leaders, CEOs, and directors. Combining behavioral psychology grounding with 35 years of organizational consulting experience to produce genuine leadership behavior change.

360 Degree Feedback

Psychologically grounded multi-rater feedback design, administration, analysis, and debrief facilitation for senior leaders. Grounded in MSc Applied Psychology. Delivered personally, never delegated.

Productivity Enhancement

APO Japan-certified lean management and productivity methodology applied to Pakistani manufacturing, services, and social sector organizations. Process mapping, waste elimination, workflow redesign, and performance measurement.

NGO and Development Sector

Capacity building, grant proposal writing, project management training, and organizational development for NGOs and development sector organizations. Confirmed track record with UNDP, UNFPA, UNODC, WWF, and Caritas.

AUTHOR

Six Books Published on Amazon. A Published Author Whose Writing Extends the Reach of Every Training Room.

Shafqat Jilani’s published books reflect the same disciplines he delivers in consulting and training rooms: workplace psychology, personal effectiveness, HR strategy, leadership development, and the mindset that separates high-performing professionals from the rest. Each book is available on Amazon and is recommended reading for participants in IKTAR’s training programs.

The Science of Workplace Happiness

The Science of Workplace Happiness

Strategies for a More Joyful and Productive Work Life

Gratitude Journal

Gratitude: A Journey to Joy

Cultivating Appreciation and Happiness Every Day

Morning Routines for Success

Morning Routines for Success

Unlock Your Full Potential Every Day

Quantum Edge for HR Managers

Quantum Edge for HR Managers

365 Game-Changing HR Strategies for Organizational Excellence

365 Daily Affirmation

365 Daily Affirmations for a Winning Mindset

Daily affirmations for professional and personal achievement

The Emotionally Intelligent Leader

The Emotionally Intelligent Leader

Building the self-awareness and relational skills that define exceptional leadership

CONSULTING TRACK RECORD

A Selection of Real Consulting Engagements Across Pakistan’s Major Industry Sectors

The following is a selection of confirmed consulting projects Shafqat Jilani has led across different industries. Specific client names are withheld where confidentiality applies.

SectorConsulting Brief
Paint IndustrySales process re-engineering through market expansion and export-oriented sales strategy for sustainable market leadership.
PharmaceuticalsProduct line extension and modernization, local sales network development, territory management, new startup initiation and joint venture structuring.
Textiles and GarmentsSystem streamlining, supply chain management, productivity enhancement, export marketing, HSE and quality control system development and implementation.
FMCG and RetailMarket research and consultation for brands across detergents, toiletries, cosmetics, confectionery, food, garments, and grocery categories.
Real EstateBusiness development, marketing strategy, HR competence building, business leadership development, and organizational restructuring for a leading property house.
TelecomCustomer satisfaction and brand loyalty research, consumption habit analysis, and joint strategy formation for mobile service providers.
ConstructionLocation feasibility, marketing strategy, and pre-feasibility study for a shopping and residential mall development.
SMEsOrganizational transformation, resource management optimization, profitability enhancement, and market positioning for small and medium enterprises across multiple sectors.

TRAINING TRACK RECORD

800 Workshops. 25 Industry Sectors. Every Program Designed for the Specific Organization, Not the General Audience.

The following is a selection of confirmed training engagements Shafqat Jilani has delivered across different industries and organizations. Specific client names are withheld where confidentiality applies.

SectorTraining Brief
EducationEnhancing quality education and improving service delivery without increasing cost. Service management and profitability for educational institutions.
PharmaceuticalsManaging sales and achieving targets in diverse and tough market situations. Sales capability building for field teams and managers.
Petroleum and GasTime management and supply chain efficiency project aimed at reducing working costs by 3% in the first three months of the training engagement.
Fashion and TextileHandling objections of image-conscious affluent customers, sales motivation, personal management, team work, and brand image development for floor staff and managers.
Banking and FinanceCustomer service management, fraud risk mitigation, credit management, and performance development for branch staff and relationship managers.
NGO and DevelopmentTrain the Trainer programs for UNDP, UNFPA, WWF, and Caritas. Grant proposal writing, project management, and capacity building for development sector organizations.
TourismManaging difficulties on the way with patience and positivity. For tour operators’ staff and team leaders managing adventure trips and outdoor pursuits.
Train the TrainerMulti-level TOT programs for more than ten types of businesses and industries, developing in-house master trainers to meet future HR development needs independently.

HOW SHAFQAT WORKS

Diagnosis Before Prescription. Honest Before Comfortable. Personal Before Delegated.

Diagnosis Before Prescription

Shafqat does not prescribe solutions before understanding the problem. Every consulting engagement begins with a diagnostic phase. Every training program begins with a TNA. Generic solutions are the most expensive kind.

Honest Before Comfortable

If the diagnosis reveals an uncomfortable finding, the client hears it clearly. If the proposed training is not the right solution, Shafqat says so. Comfortable consulting that avoids the truth is not consulting. It is expensive agreement.

Personal Before Delegated

The person who scopes your engagement is the person who delivers it. Shafqat Jilani leads every senior consulting and training engagement personally. He does not scope work and hand it to junior staff.

Explore Shafqat Jilani’s Services

Executive Coaching and Mentoring

Executive Coaching

One-to-one coaching for senior leaders and CEOs led personally by Shafqat Jilani.

Management Consulting Services

Management Consulting

Business troubleshooting, strategy, market research, feasibility, and organizational consulting.

corporate training programs Pakistan

Corporate Training

Leadership, sales, customer service, management, personal development, and banking training programs.

FREE DIAGNOSTIC TOOL

Not Sure Where Your Business Needs the Most Attention?

IKTAR 360Β° Business Health Scan evaluates your organization across five critical pillars and produces a prioritised action plan in minutes. Used by business owners and managers across Pakistan as the starting point for every serious improvement effort.

What the 360 Audit Covers

Strategy and Direction
Operations and Systems
People and Leadership
Financial Health
Sales and Marketing
Organizational Structure
Productivity and Efficiency
Growth Readiness

Diagnostic First Approach

Start With the 360 Business Health Scan

Not sure exactly what your business needs? IKTAR’s free 360 Business Health Scan identifies your organization’s most significant gaps and opportunities before any consulting engagement begins. No obligation. No generic proposal. Just an honest diagnosis from someone with 25 years of experience reading Pakistani businesses.

Free of charge | Completed online in minutes | Results reviewed personally by Shafqat Jilani | No sales pressure | Available to serious business owners and senior managers

Tailored Consulting Engagement

Customized Consulting Solutions

Consulting designed exclusively around your organization’s specific situation, delivered by Shafqat Jilani personally. IKTAR conducts a full diagnostic first, then proposes only the interventions that directly address your confirmed gaps rather than a packaged solution built for someone else’s problem.

Diagnosis before prescription | Delivered personally by Shafqat Jilani | Available nationwide across Pakistan | Flexible engagement scope and duration | Ongoing advisory support available


CLIENT RESULTS

What Organizations Say About IKTAR

START THE CONVERSATION

Ready to Work With Someone Who Has Done This Work for 35 Years and Still Does It Personally?

Contact IKTAR to discuss your consulting or training requirement. The initial conversation is free. Shafqat will assess whether IKTAR is the right fit for your specific situation. If it is, you will receive a specific, honest proposal. If it is not, you will receive an honest recommendation of what would serve you better.

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