Abdullah Jilani

Abdullah Jilani Young & Dynamic BD Professional

areas of expertise
  • Business Development
  • Sales Force Management
  • Brand Development
  • Digital Marketing 
  • SAAS Promotion

Abdullah Jilani is a young and dynamic business graduate with exceptional project management expertise and a strong background in customer care. His experience spans working with both national and international clients, enabling him to deliver seamless operational efficiency and outstanding customer satisfaction.

As Manager Operations at IKTAR, Abdullah combines his strategic mindset and proactive approach to ensure smooth execution of projects while fostering long-term client relationships. His dedication to excellence and innovation makes him a valuable asset to the team.

VOIP, Marketing, Project Selling, Corporate Communication

Before founding Co

publications

  • Training of Trainers: Building Internal Training Capacity

    Introduction: The Strategic Imperative for Pakistani Corporates In 2025, the ability to adapt, innovate, and upskill rapidly is a defining competitive advantage for Pakistani organizations. As industries face digital disruption, evolving regulations, and a dynamic workforce, the demand for corporate training has surged. Yet, many firms struggle to scale learning and development (L&D) initiatives efficiently

    July 25, 2025
  • The Science of Workplace Happiness and Productivity

    Introduction: Why Workplace Happiness Matters in Pakistan In 2025, workplace happiness has become a strategic imperative for organizations seeking to drive sustainable growth, innovation, and resilience. For Pakistani businesses navigating economic volatility, talent shortages, and a rapidly changing work environment, the evidence is clear: happy employees are not just more pleasant to work with—they are

    July 24, 2025
  • Performance Appraisal Systems: Best Practices for Pakistani Firms

    Introduction: The Strategic Importance of Performance Appraisal in Pakistan In today’s hyper-competitive and rapidly evolving business environment, performance appraisal systems have become a cornerstone of effective HR management in Pakistan. As organizations embrace digital transformation, hybrid work models, and a more dynamic workforce, the need for objective, transparent, and data-driven performance management has never been

    July 23, 2025

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Attending the ‘Customer Service Management in Financial Sector’ training workshop was a transformative experience for me. It provided invaluable insights into areas of improvement in my communication and customer management skills. I learned how small changes in our words can have a significant impact on our professional success. Clear and explicit communication emerged as a key factor in both professional and personal success. I am grateful for the opportunity to have participated in this workshop and look forward to applying the knowledge gained to enhance my performance.

Atif Maqsood
Manager CS, BPL - Pakistan

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