Secretarial PracticesSkill Development Workshop for Executive Secretaries & Personal Assistants
better office & personal management for successful business There is no concept of professional well being for modern chief executives and top managers without having technically equipped and professionally trained personal staff. Professionally trained and motivated staff adds value to the business and corporate image. IKTAR realizes this modern need of professional development and offers one day skill development workshop for executive secretaries & personal assistants.
Lectures, Role Plays, Template Building, Creativity & Implementation Exercises
Executive Secretaries, Personal Assistants, Front Desk Employees, Receptionists, Telephone Operators, Employees Reporting Directly to the Chief Executives, Businessmen and Professionals Handling Business & Service Organizations Independently.
Modern Secretarial Practices & Office Management
trained staff is more productive and progressive; can better help you achieve your business targets
IKTAR – helping businesses grow by enhancing performance through empowered human resource, improved business structures, modernized business systems and technological advancements.
main contents include:
- Job Description of a Successful Secretary
- How to get organized
- How to Set Priorities
- Time Management
- Understanding the Importance of Incoming Messages & Persons
- Filing System & its Application
- How to Communicate and Respond on Phone
- How to Write Effective Business Letters and Replies
- How to be Professionally Presentable
- How to know your office’s requirements
- Office Ergonomics
For in-house quotation, registration and other details email IKTAR Training Manager
after this training, attendees will be able to:
- Manage work life in a more professional way
- Perform with minimum supervision
- Complete assigned tasks in a more effective way
- Help management in creating a performance based work environment
how do we create value for your business
Well begun is half done, the notion completely fits into the conduct of training and various processes. IKTAR weighs the need of a professional TNA very high. Our corporate trainers don’t move to the training designing phase unless they have competed training need assessment/analysis and have reviewed their findings with the clients/management.
A professionally conducted Training Need Analysis/Assessment (TNA) is the key to a productive training design, development and delivery. Our TNA doesn’t only improve the quality of training outcome, it also decreases the learning costs for your company.
IKTAR believes in realistic problem solving and fact based learning solutions. We offer need based customized training solutions to our clients. We work right from the beginning, conduct TNA, meet the participants, review work place, discuss the issues faced by the organization and then tailor highly professional training programs to meet the business needs of our clients and professional requirements for the participating group members.
Experiential learning and participatory learning methods are best suited to the learning need of every group and individual. People are more empowered when they see themselves doing what they thought they could never do. Involving participants and making them learning partners instead of passive learners/audiences is the way we work to create wonders in the lives of our participants.
Every learning group consists of dynamic individuals with various levels of versatility and learning and needs. IKTAR cooperate trainers emphasize on both collective and individual learning requirements of the participating groups.
Every training program is followed by a free training review report for the management highlighting gains, areas of further improvement and suggestion for team support and performance improvement after the conduct of training. Submission of a more detailed review report with individual performance review of the participants is also an option.
A comprehensive follow-up and performance monitoring plan is shared with the clients to ensure professional implementation of the learned content/skills. These follow-up plans vary in duration and depth based on the type of training, nature of audiences and needs of the business.
We highly value our participants and business partners and consider them the part of IKTAR. All participants are provided free learning support individually whenever they require. Training resources, advice, consulting, guidance and advice to conduct in-house session is a life time open privilege for the IKTARians