
Shafqat Jilani Lead Consultant & Trainer Country Director – Pakistan

- Behavioral Change Management
- Cognitive Development
- Leadership Skills Development
- Selling Skills Enhancement
- Managerial Skills Development
- Organizational Change
- Psychological Transformation
- E-Commerce Solutions
- Productivity Enhancement
Shafqat Jilani is lead trainer at IKTAR.org. He is a seasoned business trainer, management consultant, coach, motivator, visiting professor, writer and public speaker who is always willing to explore new fronts by experimenting modern training methodologies and learning tools. He has worked with leading multinational companies including Eli-Lilly, FedEx & Futures Group in sales, marketing, HR and training management. Shafqat believes in self-learning training practices through highly flexible, comfortable and interactive training formats.
Shafqat Jilani is an expert SSD professional and certified Master Trainer of Futures Group Washington DC. He has manifold professional exposure in competitive selling, international marketing, market research, team management, working leadership, project management and personal skills development. He has conducted more than eight hundred training workshops over eighteen years of his working as trainer & consultant. Shafqat is also providing consultation to corporate clients in strategy formulation, capacity enhancement, project management, market share management, niche navigation, winning customer satisfaction, meeting social responsibility and bettering corporate environment. Shafqat Jilani can by reached by email.
“Being inquisitive is being involved, being involved is being interested; being interested is the first step to gaining knowledge, and knowledge is the first milestone on the way to your empire of wisdom.”
Shafqat Jilani





publications
Training of Trainers: Building Internal Training Capacity
Introduction: The Strategic Imperative for Pakistani Corporates In 2025, the ability to adapt, innovate, and upskill rapidly is a defining competitive advantage for Pakistani organizations. As industries face digital disruption, evolving regulations, and a dynamic workforce, the demand for corporate training has surged. Yet, many firms struggle to scale learning and development (L&D) initiatives efficiently
July 25, 2025 Read moreThe Science of Workplace Happiness and Productivity
Introduction: Why Workplace Happiness Matters in Pakistan In 2025, workplace happiness has become a strategic imperative for organizations seeking to drive sustainable growth, innovation, and resilience. For Pakistani businesses navigating economic volatility, talent shortages, and a rapidly changing work environment, the evidence is clear: happy employees are not just more pleasant to work with—they are
July 24, 2025 Read morePerformance Appraisal Systems: Best Practices for Pakistani Firms
Introduction: The Strategic Importance of Performance Appraisal in Pakistan In today’s hyper-competitive and rapidly evolving business environment, performance appraisal systems have become a cornerstone of effective HR management in Pakistan. As organizations embrace digital transformation, hybrid work models, and a more dynamic workforce, the need for objective, transparent, and data-driven performance management has never been
July 23, 2025 Read more
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Attending the ‘Customer Service Management in Financial Sector’ training workshop was a transformative experience for me. It provided invaluable insights into areas of improvement in my communication and customer management skills. I learned how small changes in our words can have a significant impact on our professional success. Clear and explicit communication emerged as a key factor in both professional and personal success. I am grateful for the opportunity to have participated in this workshop and look forward to applying the knowledge gained to enhance my performance.